Industrial Bank of Korea

i-ONE All Exchange

IBK, your financial partner
for a better future.
i-ONE All Exchange
Service Info.
What is All Exchange?
It's an exchange service you can find at any nearby bank branch and even non-IBK customers can easily exchange money through internet and mobile banking.
Target Customer for Use
Individual customers
Available Usage Time
24 hours, 365 days (system inspection time excluded)
Available Exchange Currency: USD, JPY, EUR, CNY
USD(American Dollar), JPY(Japanese Yen), EUR(European Euro), CNY(Chinese Yuan)
Preferential Exchange Rate
USD, JPY, EUR: 90%
Exchangeable Amount
  • Over 100 dollars and within 1 million won
  • Minimum amount: USD100, EUR100, JPY10,000, CNY700
  • Minimum unit: USD10, EUR10, JPY1,000, CNY100
Foreign Currency Receivable Date
Receivable from the date of application
Foreign Currency Branch Pick Up
  • Accepted at all IBK branches
    Please visit the branch after confirming the amount of foreign currency held at the receiving branch and the hours of operation.
  • Since there are no IBK branches in the airport, please pick up your foreign currency in advance at the nearest branch before departure.
Recipient Information Registration
  • When applying for foreign currency exchange, the recipient information (name, mobile phone number, etc.) must be accurately registered.
  • Foreign currency may not be received or an error message may be sent if the information provided is not accurate.
Foreign Currency Receiving Method
The recipient must receive it directly by visiting an IBK branch with their own identification card and exchange confirmation number.
Repurchase due to Exchange Cancellation
  • Cancellation is not possible after virtual account deposit.
  • For exchange cancellation (repurchase), the customer must visit an IBK branch with their identification card and exchange authorization number.
  • The currency in won with the transaction standard rate at the time of cancellation applied will be returned.
  • A profit/loss may occur due to the fluctuation of exchange rate when exchanging again.
Compliance Officer Passed Deliberation

2019-0682(2019.02.19)



Precautions

For more information about individual products, please visit the Trading Branch or contact IBK Customer Center (1566-2566)

  • If there are objections to bank transactions, you may request resolutions to the dispute handling organization of the IBK Industrial Bank or apply for conflict arbitrations through the Financial Dispute Resolution Board.
    (Financial Supervisory Service: 1332 without national code number., IBK Industrial Bank of Korea: 080-800-0119)
  • IBK Industrial Bank of Korea does not accept any bribes or treats, and in case of any violation of ethical management or any improvement needed, please report it. (+82-02-729-7490, e-mail: ibkethics@ibk.co.kr)